Shipping policy
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
DOMESTIC SHIPPING RATES AND ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping option |
Estimated delivery time |
Ships Via |
|
Standard Ground (USA) |
3 to 7 business days |
UPS, FedEx, or USPS
|
|
Second Day Express (USA) |
2 to 3 business days |
2nd Day Express *not available for P.O. Boxes |
|
Next Day Air (USA) |
1 to 2 business days |
UPS, FedEx or USPS *not available for P.O. Boxes |
|
Canada |
3 to 4 business days |
Local post or UPS |
|
International Shipping |
4 to 12 business days |
Fedex, DHL, UPS, USPS, DPD and other local carriers |
LOCAL DELIVERY
FOR LOCAL DELIVERIES AROUND LOS ANGELES AREAS PLEASE CONTACT US AT contact@westsidelaapparel.com
Deliveries are made 7 days a week from 9:00 AM to 11:00 PM PST. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
INTERNATIONAL SHIPPING
We offer international shipping worldwide.
Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Scent Opulence is not responsible for these charges if they are applied and are your responsibility as the customer.
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at contact@westsidelaapparel.com with your name and order number, and we will look into it for you.
SHIPPING TO P.O. BOXES
Shipping to P.O. boxes are not available for Second Day Express and Next Day Air orders.